SnoozyLabSnoozyTalk Support
For any problem or question about the app, write to hello@snoozylab.app. We usually reply within two business days. Privacy questions go to privacy@snoozytalk.com.
- Where are my notes and audio stored?
- Only on your device. There is no account, and the operator keeps no notes, audio or reports on its servers. See the privacy policy.
- Will my notes move to a new phone?
- Not automatically. Export them with the app's backup feature and import them on the new device. The operator cannot recover data left on a device.
- How do I cancel or get a refund?
- Subscriptions are managed by Apple. Cancel under iPhone Settings → Apple Account → Subscriptions; request refunds at reportaproblem.apple.com.
- I denied microphone access and practice does not work.
- Speaking practice needs the microphone. Turn it on under iPhone Settings → SnoozyTalk → Microphone. Audio is processed live and never saved as a file.